CQII QI Learning Lab

Do you receive Ryan White HIV/AIDS Program (RWHAP) funding to implement clinical quality management (CQM) programs? Are you striving to improve client care, health outcomes, and patient satisfaction? Could you benefit from help strengthening your quality improvement (QI) knowledge, skills, practices, and leadership? If so, a QI Learning Lab is for you!

The Center for Quality Improvement & Innovation (CQII) has developed a virtual QI training program, QI Learning Lab, with four independent courses: Beginner QI, Intermediate QI, Advanced QI, and Coaching QI.

Each live, interactive, real-time, virtual course uses a case-based learning approach with real-world examples addressing gaps along the HIV care continuum. Labs consists of an orientation/pre-work session, followed by six 90-minute or 120-minute virtual learning sessions every two weeks (lasting three-months). Between sessions, participants complete practical assignments, while receiving continuous feedback from QI Learning Lab faculty members and peer participants. Finally, participants will showcase their QI learnings and project outcomes in a capstone session after completing the lab.

See which QI Learning Lab is right for you. Review the descriptions below and contact us with any questions LearningLab@health.ny.gov. To join, apply today by completing the Learning Lab application.

Apply to the next QI Learning Lab today!


Beginner QI Learning Lab
Beginner QI Learning Lab is for people responsible for QI and people with HIV new to QI as well as those who need a QI refresher. Participants will learn basic QI concepts and practices. A mock case study is used to illustrate the implementation of an HIV-specific QI project, and graduates will complete a basic QI project using their own RWHAP performance data.

Apply to the next Beginner QI Learning Lab

Intermediate QI Learning Lab
Intermediate QI Learning Lab is for people responsible for QI and people with HIV who have a basic understanding of QI; are familiar with the Model for Improvement and Plan-Do-Study-Act cycles; have experience applying beginner QI tools; and are interested in leading or managing QI projects.
Participants will learn and apply intermediate QI methodologies, tools, and techniques to complete a multidisciplinary QI project using their facility-level performance data with measurable improvement goals that benefit their agency and clients. Coursework focuses on improving health outcomes, care for people with HIV, and client satisfaction in RWHAP settings.
Apply to the next Intermediate QI Learning Lab

Advanced QI Learning Lab
Advanced QI Learning Lab is for people responsible for QI and people with HIV possessing strong QI proficiency who are responsible for the implementation of local QI projects. Participants should have demonstrated success in applying QI principles, familiarity using at least one QI methodology, and an
interest in applying Lean and Six Sigma methods and frameworks such as Define, Measure, Analyze, Improve, and Control (DMAIC). Participants will learn and use advanced concepts, skills, and tools such as the A3 tool, SIPOC diagram, Value Stream Maps, Voice of the Customer techniques, and gap analysis to complete a QI project and storyboard with a focus on dissemination of results and sustainability.
Apply to the next Advanced QI Learning Lab

Coaching QI Learning Lab
Coaching QI Learning Lab is for people responsible for QI and people with HIV who want to take their coaching skills to the next level. Participants should have prior experience coaching subrecipients to improve health outcomes, care for people with HIV, and client satisfaction (i.e., RWHAP Parts A through D recipients).
Participants will build expertise in planning, implementing, managing, and coaching people on QI by completing a coaching self-assessment and improvement plan and a workplan for a community of learning, and conducting and observing several teach-back sessions.
Apply to the next Coaching QI Learning Lab


For More Information Contact Us:
Andrea Mayer, MPA
Senior Program Coordinator
Center for Quality Improvement & Innovation (CQII)
LearningLab@health.ny.gov

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Contact Information

Project Contacts

Clemens Steinbock, MBA
Principal Investigator
Center for Quality Improvement & Innovation (CQII)
Clemens.Steinbock@health.ny.gov
212-417-4730

Megan Urry, MPH
Director
Center for Quality Improvement & Innovation (CQII)
Megan.Urry@health.ny.gov
212-417-4730

HRSA Contact
R. Chris Redwood, MBA/HCM, RN
Nurse Consultant, HIV/AIDS Bureau
U.S. Department of Health and Human Services
Health Resources and Services Administration
rredwood@hrsa.gov
(w) 301-443-2118

Funding
Funding Mechanism: Cooperative Agreement
Recipient Organization: New York State Department of Health AIDS Institute
Project Period: 7/1/2025 - 6/30/2030

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